Customer Service Representative

Lee Enterprises Inc   Munster, IN   Full-time     Call Center / Customer Service
Posted on March 16, 2024
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The Times Media Company, a division of Lee Enterprises, needs excellent customer service/sales representatives. Our Classified Department is growing, and we have full-time positions available.

The classified department is responsible for producing a wide variety of classified advertising from obituaries, service directories, garage sale ads, and legal notice ads.

The successful candidate should be able to develop strong business relationships, enjoy working with a variety of people and be comfortable in a deadline-drive work environment. Join our fast-paced, team-oriented environment-and help provide your clients with solutions you can believe in!

ESSENTIAL DUTIES & RESPONSIBILITIES:
  • Works with clients delivering accurate and timely solutions.
  • Demonstrate an ability to think creatively and communicate effectively internally and externally.
  • Grow advertising customer base and assist our team in achieving revenue goals.
  • Regularly manage client relationships.
  • Perform other duties as assigned.
REQUIREMENTS & SKILLS:
  • Advertising or equivalent combination of work-related experience preferred.
  • Minimum one-year experience in sales or customer service.
  • Excellent communication skills, both verbal and written.
  • Well organized, detail oriented and excellent follow-through.
  • Have a dedicated and driven work ethic.
  • Knowledge of basic computer programs - Outlook, Excel, Word.
Why Join Us?

Lee Enterprises offers competitive wages in a dynamic, interesting work environment with career growth opportunities. We offer an extensive benefit program that can be personalized to your needs. Our benefit program includes medical, dental, vision, short and long-term disability, company provided life insurance and supplemental life insurance. In addition, we offer a 401K retirement plan with company match. We also offer generous paid time off to allow the flexibility to balance personal life and work. This includes paid parental leave for new parents.

Lee Enterprises is a major subscription and advertising platform and a leading provider of local news and information, with daily newspapers, rapidly growing digital products and nearly 350 weekly and specialty publications serving 73 markets in 26 states. Year to date, Lee's newspapers have an average daily circulation of 1.0 million, and our legacy websites, including acquisitions, reach more than 33 million digital unique visitors.

Lee Enterprises is proud to be an equal opportunity employer. We respect and celebrate diversity and are committed to creating an inclusive environment for all employees. For more information about Lee, check us out at www.lee.net.

We are focused on building a diverse and inclusive workforce. If you are excited about this role but do not meet 100% of the qualifications above, we encourage you to apply.